FAQ
imibuzo ejwayelekile ukubuzwa
Athini amanani akho?
Izintengo zethu zingashintsha kuye ngokuhlinzekwa nezinye izici zemakethe. Sizokuthumelela uhlu lwamanani olubuyekeziwe ngemuva kokuthi inkampani yakho isithinte ukuze uthole imininingwane eyengeziwe.
Ingabe wenza i-OEB & ODM
Yebo, Sinesethi yethu yemishini esezingeni embonini yezemithi, futhi singakwazi nokwenza ngendlela oyifisayo imishini yobungcweti ngokwezidingo ezihlukene zenqubo yamakhasimende.
Ungakwazi ukunikeza amadokhumenti afanele?
Yebo, singanikeza imibhalo eminingi ehlanganisa Izitifiketi Zokuhlaziya / Ukuvumelana; Umshwalense; Umsuka, namanye amadokhumenti okuthekelisa lapho kudingeka.
Siyini isikhathi sokuhola esimaphakathi?
Isikhathi sokuhola siyizinsuku ezingama-60 ngemuva kokuthola inkokhelo yediphozithi. Izikhathi zokuhola ziqala ukusebenza lapho (1) sesithole idiphozithi yakho, futhi (2) sinemvume yakho yokugcina yemikhiqizo yakho. Uma izikhathi zethu zokuhola zingasebenzi nomnqamulajuqu wakho, sicela uhlole izidingo zakho ngokuthengisa kwakho. Kuzo zonke izimo sizozama ukwanelisa izidingo zakho. Ezimweni eziningi siyakwazi ukwenza kanjalo.
Yiziphi izinhlobo zezindlela zokukhokha ozamukelayo?
Ungenza inkokhelo ku-akhawunti yethu yasebhange, Western Union noma PayPal: 30% idiphozi kusengaphambili, 70% ibhalansi ngokumelene ikhophi B/L.
Iyini iwaranti yomkhiqizo?
Siqinisekisa impahla yethu kanye nokusebenza. Ukuzibophezela kwethu wukwaneliseka kwakho ngemikhiqizo yethu. Ngewaranti noma cha, kuwusiko lwenkampani yethu ukubhekana nokuxazulula zonke izinkinga zamakhasimende ngendlela eyanelisa wonke umuntu futhi sinewaranti yonyaka ongu-1 ngemva kokuthunyelwa.
Ingabe uyakuqinisekisa ukulethwa okuphephile nokuvikelekile kwemikhiqizo?
Yebo, sihlala sisebenzisa ukupakishwa kokuthekelisa kwekhwalithi ephezulu. Siphinde sisebenzisa ukupakisha okukhethekile kwezingozi ezimpahleni eziyingozi kanye nabathumeli abaqinisekisiwe besitoreji esibandayo ezintweni ezizwelayo kukushisa. Izimfuneko zokupakisha zochwepheshe kanye nezingajwayelekile zingase zibe nenkokhiso eyengeziwe.
Kuthiwani ngezimali zokuthumela?
Izindleko zokuthumela zincike endleleni okhetha ngayo ukuthola izimpahla. I-Express ngokuvamile iyindlela eshesha kakhulu kodwa futhi ebiza kakhulu. I-Seafreight iyisixazululo esingcono kakhulu samanani amakhulu. Izilinganiso ngqo zempahla singakunikeza kuphela uma sazi imininingwane yenani, isisindo kanye nendlela. Sicela usithinte ukuze uthole ulwazi olwengeziwe.